Org-level pooled caps, not per-user license math. Pick a plan that fits your deployment today. Switch when you grow. No per-question gotchas, no surprise overages, no per-seat fees that multiply when you roll out to one more team.
For teams running their first real pilot — generous enough to prove value, tight enough to create upgrade pressure.
For teams making Pragence the daily way they find answers across the org.
For high-volume teams that need the full platform before an Enterprise commitment.
For organizations with security reviews, custom contracts, and multi-deployment scale.
Most teams reclaim more in salaried hours per month than the platform costs them per year. Drag the sliders to see your shape.
Combine our flat-rate tiers with raw usage add-ons and hands-on customization (deployed engineering support) to match your scale.
A conversation is one end-user session — roughly 2-3 queries on average (e.g. a question, a follow-up, and a clarification). Every plan includes a soft pooled cap; we serve the answer and alert you at 50/80/100% rather than cutting anyone off.
Conversations are soft — we never cut off a mid-conversation end-user. You get alerts at 50/80/100% with an upgrade prompt. Storage and documents block new ingestion only (a buyer action), never block answering. Optional auto-recharge at ~$0.05/conversation.
All tiers include pooled storage. Beyond the cap, overage is $3/GB/mo on paid plans. We index everything — PDFs, web pages, Slack history, CRM exports — no per-document fee.
Yes — annual billing saves roughly 17% vs monthly. All plans available either way.
Enterprise customers can run Pragence in their own cloud or fully air-gapped. We provide reference deployments and white-glove onboarding.
Yes — the Free plan includes 100 conversations, 50 MB storage, 50 documents, and 1 seat. No credit card required. Agents are deleted after 14 days of inactivity, so it's a sandbox, not a production tool.
Yes — we offer discounted pricing for accredited educational institutions and registered non-profits on the Enterprise plan. Contact sales for details.
30 minutes with a solutions engineer. Bring a real question your current tools couldn't answer — we'll wire up a connector and try it live.